Les Clefs d'Or chef concierge

Concierge heading the concierge desk of a grand hotel and a member of the international Les Clefs d'Or association, identifiable by the two crossed keys worn on the lapel. Membership, subject to sponsorship and years of verified experience, attests to an exceptional network and expertise. They coordinate guests' most complex requests, from rare reservations to bespoke arrangements, and lead the team.